Overall the quality is great, always has been.
I decided to get a new protector this time which contains an auto placing mechanism. However the mechanism needs a lot of work. It placed my screen protector more in the lower left corner of my phone rather in the center and caused damage to the screen protector on the bottom left corner when my case was put back on.
I reached out to support and the response I received was that since the damage was caused by putting my case on that there was nothing they could do for me besides report my problem to the development team and provide me with a replacement if i payed for the shipping. Since my protector was broken I just payed for the shipping because i needed it asap. Second time around, i just pulled the protector from the mechanism and placed it myself. Ive always recommended the brand to other people because of its quality but it feels extremely bad as a customer to be told that its my fault their mechanism placed it poorly.
will probably buy from them again but most likely wont purchase a more premium product from them just for the ease of use. I ended up paying more to just do it myself in the end.