PRIVACY POLICY
At FLOLAB, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose your information when you use our website and purchase our products.
SECTION 1 - COLLECTION OF PERSONAL INFORMATION
When you make a purchase from our store, we collect your name, address, and email address as part of the buying and selling process. When you browse our website, we also automatically receive your computer's internet protocol (IP) address, which helps us learn about your browser and operating system.
If you choose to opt-in, we may send you promotional emails about our products and other updates. You can unsubscribe from these emails at any time.
SECTION 2 - CONSENT
By providing us with your personal information, you consent to our collection, use, and disclosure of that information for the purposes outlined in this Privacy Policy.
If we ask for your personal information for a secondary reason, such as marketing, we will either ask for your express consent or provide you with an opportunity to opt-out.
You can withdraw your consent for us to contact you, or for the continued collection, use, or disclosure of your information, at any time by contacting our Privacy Compliance Officer at hello@flolab.io or by mail at FLOLAB, 30 N. Gould St. STER Wyoming US 82901.
SECTION 3 - DISCLOSURE
We may disclose your personal information if required by law or if you violate our Terms of Service.
SECTION 4 - DATA STORAGE AND PAYMENT PROCESSING
Our website is hosted on Shopify Inc., which provides us with an online e-commerce platform to sell our products. Shopify stores your data on secure servers, and your payment information is encrypted through the Payment Card Industry Data Security Standard (PCI-DSS).
We do not store your payment information, and all payment transactions are processed through a secure payment gateway that adheres to the PCI-DSS standards.
SECTION 5 - THIRD-PARTY SERVICES
We may use third-party services, such as Google Analytics, to help us understand how our website is being used. These services may collect and use your information in accordance with their own privacy policies.
We may also use cookies to enhance your user experience on our website. You can choose to opt-out of cookies by adjusting your browser settings.
SECTION 6 - SECURITY
We take reasonable precautions to protect your personal information from unauthorized access, use, or disclosure. We follow industry best practices, including PCI-DSS standards, to ensure your information is protected.
SECTION 7 - AGE OF CONSENT
By using our website, you confirm that you are of legal age in your state or province of residence, or that you have given us your consent to allow any of your minor dependents to use our website.
SECTION 8 - CHANGES TO THIS PRIVACY POLICY
We reserve the right to modify this Privacy Policy at any time. Any changes will be posted on our website, and we encourage you to review this policy periodically.
SECTION 9 - MOBILE TERMS OF SERVICE
Last updated: April 24, 2024
The FLOLAB mobile message service (the "Service") is operated by FLOLAB (“FLOLAB”, “we”, or “us”). Your use of the Service constitutes your agreement to these terms and conditions (“Mobile Terms”). We may modify or cancel the Service or any of its features without notice. To the extent permitted by applicable law, we may also modify these Mobile Terms at any time and your continued use of the Service following the effective date of any such changes shall constitute your acceptance of such changes.
By consenting to FLOLAB’s SMS/text messaging service, you agree to receive recurring SMS/text messages from and on behalf of FLOLAB through your wireless provider to the mobile number you provided, even if your mobile number is registered on any state or federal Do Not Call list. Text messages may be sent using an automatic telephone dialing system or other technology. Service-related messages may include updates and information (e.g., order updates, account alerts, etc.). Promotional messages may include specials, discounts, promotions, product launches, and other marketing offers (e.g., cart reminders).
You understand that you do not have to sign up for this program in order to make any purchases, and your consent is not a condition of any purchase with FLOLAB. Your participation in this program is completely voluntary.
We do not charge for the Service, but you are responsible for all charges and fees associated with text messaging imposed by your wireless provider. Message frequency varies. Message and data rates may apply. Check your mobile plan and contact your wireless provider for details. You are solely responsible for all charges related to SMS/text messages, including charges from your wireless provider.
You may opt-out of the Service at any time. Text the single keyword command STOP to FLOLAB or click the unsubscribe link (where available) in any text message to cancel. You'll receive a one-time opt-out confirmation text message. No further messages will be sent to your mobile device, unless initiated by you. If you have subscribed to other FLOLAB mobile message programs and wish to cancel, except where applicable law requires otherwise, you will need to opt out separately from those programs by following the instructions provided in their respective mobile terms.
For Service support or assistance, text HELP to FLOLAB or email hello@flolab.io.
We may change any short code or telephone number we use to operate the Service at any time and will notify you of these changes. You acknowledge that any messages, including any STOP or HELP requests, you send to a short code or telephone number we have changed may not be received and we will not be responsible for honoring requests made in such messages.
The wireless carriers supported by the Service are not liable for delayed or undelivered messages. You agree to provide us with a valid mobile number. If you get a new mobile number, you will need to sign up for the program with your new number.
To the extent permitted by applicable law, you agree that we will not be liable for failed, delayed, or misdirected delivery of any information sent through the Service, any errors in such information, and/or any action you may or may not take in reliance on the information or Service.
We respect your right to privacy. To see how we collect and use your personal information, please see our Privacy Notice.
SECTION 10 - QUESTIONS AND CONTACT INFORMATION
If you have any questions or concerns about our Privacy Policy, or if you would like to access, correct, amend, or delete any personal information we have about you, please contact our Privacy Compliance Officer at hello@flolab.io
