I dropped my phone and it bounced twice, off my camera tripod. The Flolab screen protector absorbed the shock, even though it chipped in two places, with no damage whatsoever to my iPhone. I sent in a replacement request and within a week had my new protector. The new one has an anti-glare coating which really looks and works great! I love it! It's good to deal with a company that makes a great product and stands behind their warranty, without dragging you through the wringer when you have an issue.