Before purchase I contacted customer service to determine if there would be an issue with FloLab’s screen protectors with my Otterbox Pro Defender case and iPhone 11. Jesse responded within 24 hours and recommended which ones would work. I purchased their best protector on her advise. Product arrived in a few days, faster than expected, in undamaged packaging. Instructions were only “fair,” but widely available instructional videos took care of that problem in short order. Installation was tricky at first since this was my first screen protector installation ever. I was able to lift off one of the corners and use a provided sticker to remove a speck or two I hadn’t seen in time. The provided installation guide worked a charm and the install seems perfect to me – and I’m finnicky. I let it sit untouched for about 16 hours based on advice from friends and from seeing this recommendation a few places on the internet. This was not something FloLab said to do, but i figured it couldn’t hurt. I’ve had zero issues since and am pleased with the results. FloLab has continued to follow up with me since then, which is a nice touch. Overall, FloLab gets high marks for everything so far. Kudos!